how long does virgin mobile account stay locked?

I’m locked out of my mobile banking app. What should I do? #MoneyOnYourMind

Call or contact them online. They’ll ask for your IMEI number. If you meet your network’s criteria, they’ll unlock your phone or maybe send you an unlock code by email or text – messages can take anywhere from 15 minutes to 30 days to arrive.

How To Switch Phones (Virgin Mobile)

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